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Offerings

Three ways I help HR work better.

Assess and rebuild how HR delivers, lead the big HR project that needs a dedicated owner, or add senior leadership for transformation and M&A.

01 / Core focus

HR Delivery Assessment & Strategy

Assess how your HR department or HR ops team delivers today, build the strategy for a better delivery model, then operationalize it with Agile ways of working.

The challenge

As organizations grow, HR delivery gets inconsistent. Handoffs break, ownership blurs, priorities compete, and strategic work stalls because the team is buried in the day to day.

The outcome

HR delivery that scales: clear ownership, consistent execution, and a team with the rhythm to keep improving on its own.

Typical activities
  • Current-state assessment across people, process, and technology
  • Stakeholder interviews and alignment workshops
  • Service delivery and operating-model design
  • End-to-end process mapping and roles (RACI)
  • Backlog, Kanban, and Agile cadence tailored for HR
  • Implementation support, training, and coaching
Possible deliverables
  • Current-state assessment
  • Service delivery model and strategy on a page
  • Prioritized roadmap and change plan
  • Process maps, RACI, and governance
  • Agile workflow and reporting rhythm
  • Continuous feedback loop
  1. Step 1
    HR Delivery Diagnostic

    The on-ramp. Fixed scope, clear deliverables: a current-state assessment and a clear picture of where time and effort are going.

  2. Step 2
    Delivery model strategy

    Design the service delivery model, a strategy on a page, and a prioritized roadmap leaders agree on.

  3. Step 3
    Operationalize it

    Put the new model to work: processes, roles, Agile cadence, training, and a feedback loop your team owns.

02 / Project leadership

HR Project Leadership

A dedicated leader inside HR for the big project that can't run off the side of someone's desk, like selecting and implementing a new HRIS or bringing in AI and technology.

The challenge

Big HR projects need an owner. Without one, selections drag, vendors drive the agenda, workflows never get redesigned, and adoption lags after go-live.

The outcome

A major HR project delivered on purpose, with technology that supports the work and a team ready to use it.

Typical activities
  • Project planning, governance, and executive reporting
  • HRIS and technology selection and vendor management
  • AI opportunity assessment and responsible guardrails
  • Workflow redesign around new capability
  • Change management, training, and adoption
Possible deliverables
  • Project plan and steering cadence
  • Requirements and selection recommendation
  • Redesigned workflows and playbooks
  • Adoption and change plan
03 / Senior capacity

Fractional Leadership & M&A Integration

Senior transformation leadership without a permanent executive hire, including leading the HR workstream through mergers and acquisitions.

The challenge

The work needs senior ownership, but the role doesn't warrant a full-time hire, or the timeline can't wait for one. In deals, the HR workstream is often an afterthought until talent walks and milestones slip.

The outcome

Senior strategic capacity for the work that matters, and integrations that protect people, talent, and the value of the deal.

Typical activities
  • Embedded leadership on a defined transformation initiative
  • HR due diligence and integration planning
  • Day One readiness and transition planning
  • Compensation, policy, and talent retention decisions
  • Cross-functional coordination and executive reporting
Possible deliverables
  • Initiative or integration roadmap
  • Day One readiness plan
  • Steering committee reporting
  • Handoff and enablement plan

Fractional leadership means senior ownership of a defined initiative, not outsourced day-to-day HR, payroll, benefits, or generalist work.

Workshops & Speaking

Bring me in to teach it, or to talk about it.

Some things are better solved in a half day than a quarter. I run working sessions where your team leaves with something they can use, not slides to file. I also speak to wider rooms about the same work.

Agile HR for HR teams

A deeper dive than the guide. We work through your team's real challenges and the practical tools that make Agile HR work, and you leave the session with a plan for your own transition to Agile HR.

Process mapping & service design

Your team maps its own work end to end and finds the breaks together, so the problem is clear before anyone proposes a new tool.

Roadmap to execution

Turn a stalled plan into sequenced work with owners and a cadence, with the first cycle scheduled before the session ends.

Speaking

I take invitations to speak on HR transformation, Agile HR, and getting change to actually land. Talks are free when the audience is the right fit. Anything designed for a specific team or event is quoted like any other engagement.

Also available

Knowledge systems & SOPs

Your team already knows what it needs to know. It just isn’t written down anywhere useful, so it walks out the door with the person holding it. I help you see what’s there, plan what to capture first, and turn it into short, findable content and tools people actually reach for. The writing stays with your people, the structure comes from me.

  • A map of what your team knows and where it currently lives
  • A capture plan: what to write down first, and in what order
  • Knowledge shaped into short guides, checklists, and decision trees
  • A simple way to keep it current once it exists

A contained piece of work you can start without a larger engagement.

Jillian Hintz

Every engagement is led by me, Jillian Hintz.

More about me
Let’s talk

Choose the problem, then shape the right engagement.